Rowyn (rowyn) wrote,
Rowyn
rowyn

When UI designers Don't Get It

I'm sitting through the release training for the newest version of the banks' core software. And in this particular presentation, the presenter listed under "Upgrade Considerations":

"When a warning pops up, you should READ IT."

Ah-hahaha!

Very funny.

Seriously, their warning messages are (a) too long and (b) too undifferentiated. Good warning messages should be a few words, and failing that, they should have a few key words in bold or red.

And even then, users won't read them. This is human nature. Saying "READ IT" will not change human nature.
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