Rowyn (rowyn) wrote,
Rowyn
rowyn

Home Contractors Never to Contact Again: Crestwood Painting

So, since my ceiling collapsed, I've contacted six different contractors.  I have thus far gotten exactly zero estimates. Response has been:

  • Two contractors who called me on 7/7 and said they would call back to make an appointment. Never heard from them again.

  • Two contractors that I left messages for and never heard from.

  • One contractor that made an appointment, showed up on time, told Lut how he'd recommend fixing it, and did not give Lut a price. He said he would write up an estimate for me and send it.  That was a week ago. Never heard from him again.

And then there's Crestwood Painting, whom I'm going to call out because I am especially unimpressed by them.  On Thursday morning, 7/7, I used their web form to make an appointment.

Yesterday, I got a confirmation email from them that they would be out, to remind me to be home for the appointment at 1:30PM.

Today, three hours before the appointment, I got an emai saying "oh, your job is too small for us. We're cancelling the appointment."

Because at no point in the last 11 days could anyone look at my message and see what my request said.  Bear in mind that they didn't get any new information from me: they are responding to my original request for an appointment.

Also, PRO TIP: do not have your system send reminder for appointments you're not going to keep. >_<

In the meantime: I have no freakin' idea how to get my ceiling fixed, since "contacting firms that say they do ceiling repair" is obviously not the way.

I'm gonna try my friend who used to work in construction.  Maybe he can tell me. Oh, I could try calling my insurance agent, too.  (I have a high deductible so I doubt insurance will pay for anything, but perhaps they'll know people who don't just say they do repairs but, y'know, ACTUALLY DO THEM.)

Right now, Terry's suggestion of "just never look up" is looking better all the time.
Tags: diary, house, life
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