Rowyn (rowyn) wrote,
Rowyn
rowyn

For No Amount of Money

So the lawn service I called on Friday night, Lawn Love Lawn Care, showed up on Monday night. The guy called me at 4:50 to tell me he'd be at the property in 10 minutes. I called him back at 5:30 (I do not get home until 7ish, generally) to ask what the cost would be. He couldn't give me a quote, he said. He talked to the office and they would call me later with a quote.

At 6:30, the office left an automated voicemail (the phone did not ring) saying that they'd emailed me a quote. They had not emailed me a quote. At 7PM, I called the office to ask what was going on. "Uh, we can't give you a quote yet, we have to transfer you to another service with different equipment, we'll get back to you ... later."

"Later when?"

"Well, you're scheduled for Wednesday?"

"..."

It's now Wednesday night and guess who has never gotten back to me. I don't know why "no" is so hard for businesses and "string you along until you are pissed off and furious and determined to badmouth them publicly" is so easy, but that's where we are. Lawn Love Lawn Care: NOT RECOMMENDED. Like, seriously, if you're not gonna do it just freaking SAY NO. Don't tell me you sent me a quote when you didn't. Don't tell me you'll get back to me when you won't. SAY NO. It's not THAT HARD.

Anyway, I give up. I will figure out how the riding lawn mower works and spend however long it takes getting the yard under control again and just see hardly anything of Lut and generally kill myself, because it's easier than wasting an unknown number of weeks looking for the mythical person who is willing to take my money and do it. Because hey, it's Wednesday, and even if I call someone tonight the earliest I will get a "we've looked at your property and will maybe contact you someday, who knows, about how much we would charge to do it on some other day but definitely not any time soon" is next Monday.

x_x

UPDATE:

In a triumph of hope over experience, I decided to call one more service, mostly because I am too upset to relax and I know I'm not going to have time to dent the horror that is my yard until the weekend anyway. Third service says they will come tomorrow and give me a quote.

And Lawn Love just texted me that they were "running late and would be there in the morning" which ... makes no sense? They still haven't told me what they'll charge, why do they need to send someone out AGAIN without giving me a quote? o_O

UPDATE 2:
So now Lawn Love is like "I'm a different person and I need to see it myself to give me a quote" so I guess they're a kind of crappy collective that doesn't trust each other enough to share pricing? Supposedly this one will actually give me a quote. ¯\_(ツ)_/¯

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Tags: life
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