pyat linked to this article about a 93 year-old man who froze to death after the utility company put a limiter on his service due to non-payment. Two things in particular, apart from the obvious "wow that sucks", struck me about it:* This is a public utility run by the city.
* Private utilities are regulated by Michigan state law and cannot shut off service to senior citizens between November and April.
And it's just ... ngh! The trouble with organizations is that whether they're public or private, they're still run by people.
*sigh*
